Coronavirus > Coronavirus information and support > Resources & information for health and care professionals

Coronavirus services, information and support for health and care professionals

Chest Heart & Stroke Scotland offers a range of services, information and support for health and care professionals across Scotland.

Tailored advice for you and your patients

Managed by health professionals, our free, confidential Advice Line provides advice and information about chest, heart and stroke conditions to health and care professionals across Scotland.

The Advice Line also provides support to anyone in Scotland living with a chest, heart or stroke condition, their family members, friends and carers.
How to contact our Advice Line service:
Telephone: 0808 801 0899 (free from landlines and mobiles)
Email: adviceline@chss.org.uk
Text: NURSE to 66777 (standard rates apply)
The service is open Monday to Friday from 9:30am to 4pm. If you contact us outside of these hours, please leave a message and we will get back to you.

Hospital to Home Service

Our new Hospital to Home service aims to provide one-to-one support for people recovering from coronavirus across Scotland, as well as people with serious respiratory conditions like COPD.

The Hospital to Home service works with two groups of people:

  • Those who have been hospitalised with COVID-19
  • Those who have been discharged with a respiratory condition that are at risk of readmission and who are also at risk of complications if diagnosed with COVID-19

The service is currently available in NHS Greater Glasgow & Clyde and NHS Lothian Health Boards. As the service grows, we expect to roll it out across the rest of Scotland.

People eligible for the service can be referred to us by their local NHS Community Respiratory Team. Individuals can also get in touch with us directly on 0808 801 0899.

See our Hospital to Home page for more details.

Our publications and resources

You can find coronavirus-specific information at www.chss.org.uk/coronavirus-info and coronavirus-specific resources and infographics to download, print and share at www.chss.org.uk/coronavirus-resources.

We also offer a range of publications and resources on each of our conditions, including short, easy-to-read essential guides, comprehensive booklets, and self-management tools including COPD Traffic Lights and Heart Failure Traffic Lights.

You can view, download or print all of our publications via our Publications page or you can share the following link with your patients: www.chss.org.uk/publications.

Local support

Community Support Services team

Our stroke and rehabilitation teams are continuing to accept referrals as normal and to provide services remotely. The availability of services depends on your region.

To find out more about what services are currently available, contact our Advice Line service via 0808 801 0899 or email adviceline@chss.org.uk.

Help from a Kindness Volunteer

If your patients would benefit from additional support, our Kindness Volunteers are ready to assist. They can help with essential deliveries such as food or medicines, dog walking or regular ‘kindness calls’ if patients are feeling lonely, anxious or isolated.

Your patient can register to receive free help from a Kindness Volunteer via our website or by contacting our Advice Line on 0808 801 0899.

Peer support groups

Chest Heart & Stroke Scotland offer peer support groups across Scotland for people living with chest, heart or stroke conditions, their families, friends and carers. Each of these groups reflect local needs and interests.

To find out more about our peer support groups, call our Advice Line nurses on 0808 801 0899.

Online learning and education

Chest Heart & Stroke Scotland offer a range of e-learning and professional development resources for health and care professionals. These have been developed in partnership with NHS Scotland and the University of Edinburgh.

Chest

RESPe: www.respelearning.scot
RESPe covers respiratory anatomy and physiology, and assessment, treatment and management of common lung conditions such as COPD, asthma, bronchiectasis, interstitial lung disease and dysfunctional breathing.

Heart

HEARTe: https://heartelearning.org
HEARTe includes a variety of modules including primary prevention of heart disease, stable coronary artery disease, acute coronary syndrome, cardiac rehabilitation, heart failure, atrial fibrillation, hypertension, cardiac investigations, inherited & congenital cardiac disease, and psychological impact of cardiac disease.

Stroke

STARs Core Competencies: www.stroketraining.org
STARs Core Competencies covers a range of topics including causes and effects of stroke, reducing the risk, specialist care, limb weakness, activities of daily living, changes in vision, communication and swallowing, thinking, behaviour and emotions, and rehabilitation.

STARs Advancing Modules: www.strokeadvancingmodules.org
STARs Advancing Modules builds on STARs Core Competencies and covers a range of topics including thrombolysis, physiological monitoring, feeding, hydration and nutrition, cognition, tone and spasticity, rehabilitation, pain management, vision, communication, self-management, and end-of-life care.

Online support for patients, carers and families

Chest Heart & Stroke Scotland also offers a range of online resources for patients, carers and families, offering support, advice and information. These have been developed in partnership with NHS Scotland and the University of Edinburgh.

Chest

My Lungs My Life: www.mylungsmylife.org
A comprehensive, free to use website for anyone living with COPD or asthma and for the parents/guardians of children with asthma.

Heart

Life After Cardiac Arrest: www.lifeaftercardiacarrest.org

Support and information for those who have experienced an out of hospital cardiac arrest (OHCA), their families and those who have been bereaved by OHCA.

Stroke

Self Help 4 Stroke: www.selfhelp4stroke.org

Stroke information on self-management, emotional support and goal setting activities.

Stroke 4 Carers: www.stroke4carers.org

Practical advice, support and information for informal carers, including information on stroke causes and effects, providing care at home, financial and legal issues, carer’s rights and support.