CHSS Advice Line
No one should have to recover alone. We’re here to support you with our services, resources and health information.
Download and order a range of resources to help you manage your condition.
Read the inspiring stories of the amazing people who are living life to the full with a long-term health condition.
Get free, confidential advice and support from our Advice Line practitioners. No question is too big or too small.
Every day people in Scotland are leaving hospital feeling scared and alone. But you can help us change this.
Join Scotland’s Fundraising Heroes by getting involved with one of our exciting events or challenges!
Visit our charity shops
Use our Store Finder to find your local shop or boutique and pop in to see us today.
You can make sure stroke survivors in Scotland like Tim get the support they need after returning home from hospital.
We are Scotland’s largest health charity working to help people with chest, heart and stroke conditions live life to the full.
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Find out about the incredible impact your support is having and the amazing things you’re helping to achieve.
Search our current job opportunities to find a new role that’s rewarding, exciting and allows you to make a real difference every day.
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Chest Heart & Stroke Scotland Legal Statement
Welcome to the website of Chest Heart & Stroke Scotland (“the Website”). The Website is provided to you on the following terms and conditions (“the Terms”).
Please read and accept the Terms before accessing the Website. By using the Website you are deemed to have accepted the Terms.
If you do not accept the Terms you must exit the Website immediately.
Thousands of people throughout Scotland depend on our services and, quite simply, we couldn’t be there for them without the generosity of the people of Scotland. So it is vitally important that all our donors and supporters feel that giving to Chest Heart & Stroke Scotland is worthwhile and rewarding.
Our dedicated Donor Care Team can be contacted on 0131 225 4800 (Monday to Friday 9am – 4.30pm) or by email at firstname.lastname@example.org
You have the right to see any infromation we hold about you, and this is available on request from Rachel Ducker, our Data Protection Officer. Please send your request to email@example.com with as much detail as you can provide about your request.
Chest Heart & Stroke Scotland is a company limited by guarantee and registered in Scotland (registered number SC129114, VAT number 789844743). The registered office is at:
We are also recognised by HMRC as a Scottish Charity (registered number SC018761).
© Chest Heart & Stroke Scotland. The copyright in the Website is owned by Chest Heart & Stroke Scotland and protected by United Kingdom and International copyright laws. You are entitled to copy any such information for your own personal use but you may not re-publish, store or re-produce any such information in any manner, including without limitation electronic reproduction by “uploading” or “downloading”, without the prior written consent of Chest Heart & Stroke Scotland.
Any unauthorised downloading, re-transmission or other copying or modification of any of the contents of the Website may be in breach of statutory or common law rights which could be the subject of legal action.
Where we have used material from other sources, permissions have been granted to us and credit acknowledged.
Chest Heart & Stroke Scotland disclaim all liability which may result from any unauthorised reproduction or use of the information on the Website. All rights not expressly granted are reserved by Chest Heart & Stroke Scotland.
The Website must not be accessed, monitored or copied by any manual process or by any robot, spider or other automated device or service.
Some still images on this website courtesy of NHSScotland Photo Library © Crown Copyright 2009
Some symbols on our Communication support pages are courtesy of:
'Widgit Symbols © Widgit Software 2002 - 2014 www.widgit.com
The Picture Communication Symbols ©1981–2011 by Mayer-Johnson LLC. All Rights Reserved Worldwide. Used with permission.
Boardmaker® is a trademark of Mayer-Johnson LLC.
Mayer-Johnson 2100 Wharton Street Suite 400 Pittsburgh, PA 15203
Phone: 1 (800) 588-4548
Fax: 1 (866) 585-6260
Web site: www.mayer-johnson.com
Chest Heart & Stroke Scotland is committed to protecting your privacy. Any personal data you provide us with will be treated as confidential in line with the principles of good commercial practice and the applicable law including the Data Protection Act 1998 and all codes of practice issued by the Information Commissioner and, in particular, shall ensure we maintain our notification to/registration with the Information Commissioner.
When you provide us with information about yourself (such as your name and email address), we may use this:
• for internal audit purposes;
• to help improve the content of the Website and the service provided by Chest Heart & Stroke Scotland; and
• to provide you with information regarding updates or additional services available on or through the Website; and
• in order to respond to queries and provide you with up-to-date information from Chest Heart & Stroke Scotland.
We may work with other trusted organisations in order to provide our services and sometimes provide them with your information. This information will only be used by such organisations for the reasons given above, and / or to provide a service you have requested and for no other purpose.
We will aim to ensure that the information we hold is accurate and up-to-date. You can check the information we hold on you by emailing us (our contact details are provided at the foot of these Terms). If you find any inaccuracies we will delete or correct them promptly. You have the right to advise us at anytime if you do not wish to receive information from Chest Heart & Stroke Scotland (again, at the contact details given below).
Chest Heart & Stroke Scotland produces statistics about Website traffic but these statistics include no personally identifying information.
The Website is protected by industry standard physical and electronic security systems and encryption.
Chest Heart & Stroke Scotland will hold personal information only for as long as is reasonably necessary to provide the most efficient service you.
The contents of the pages on the Website are provided for information only as a convenience to visitors and should not be considered as a substitute for advice covering any specific situation. Such information is subject to change at any time without notice.
You bear all risk in relation to the use of the Website and should not rely on any content (“Content”) or materials of whatsoever nature displayed on or accessible from the Website when making (or not making) any specific decision or in taking (or not taking) any specific course of action. Chest Heart & Stroke Scotland will not be liable for any reliance including inter alia any action taken thereon as the Content in any manner whatsoever.
The Website is provided “as is” and Chest Heart & Stroke Scotland assumes no responsibility for, among other things,
(1) any service disruptions or interruptions;
(2) unavailability of particular features or services;
(3) the inability to access the Website;
(4) the deletion of any Content
(5) invalid destinations or transmission errors in, corruption of, or the security of information carried over telecommunications carriers’ or other providers’ facilities and
(6) faulty or interrupted communication links.
If you believe that Content infringes your right(s) you should contact us immediately via the e-mail address at the foot of these Terms.
Whilst we use all reasonable efforts to ensure that the Content on the Website is current, accurate and complete at the date of publication, no representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of such information.
Chest Heart & Stroke Scotland will not be liable for any direct or indirect, special, incidental or consequential damages including any loss of profits, business, revenue or goodwill arising from the use of or access to or inability to use or access, interruption or availability of the Website, its operation or transmission, computer viruses/worms/Trojan horses, loss of data or otherwise in respect of its use or the downloading or use of any software, including pdf files, made available by Chest Heart & Stroke Scotland on the Website. You shall indemnify Chest Heart & Stroke Scotland from and against all claims, expenses, losses or liabilities (including professional fees and expenses) in connection with any claim by a third party relating to the use or downloading of any software or data or arising from such use or downloading.
You understand and agree that:
• your use of the Website is at your sole risk. The Website is provided on an “as is” and “as available” basis. Chest Heart & Stroke Scotland expressly disclaims all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement to the extent permitted by law. No advice or information, whether oral or written, obtained by you through or from the Website shall create any warranty by Chest Heart & Stroke Scotland;
• Chest Heart & Stroke Scotland makes no warranty that
(1) the Website will meet your requirements;
(2) the Website will be uninterrupted, timely, secure or error free;
(3) any information that may be obtained from the use of the Website will be accurate or reliable; and
• any material downloaded or otherwise obtained through your use of the Website is obtained and used at your sole risk and discretion and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material.
Reference to any products and services on the Website does not imply that Chest Heart & Stroke Scotland make any form of recommendation for suitability of any such products and services for your needs.
The Website contains links to websites operated by organisations other than Chest Heart & Stroke Scotland (“Linked Websites”). Chest Heart & Stroke Scotland does not control Linked Websites or any change or update to any Linked Websites and is not responsible or liable for the content of Linked Websites or for web casting or any other form of transmission received from any Linked Website. You link to such websites at your own risk and you are responsible for taking your own precautions to ensure that such websites are free from errors, defects, viruses, worms, trojan horses or other malicious programs or macros.
Chest Heart & Stroke Scotland's inclusion of links to Linked Websites does not imply any endorsement of Linked Websites or the material on Linked Websites or any association with their operators and you undertake and agree Chest Heart & Stroke Scotland shall not be responsible or liable, directly or indirectly for any damage or loss caused by or in connection with use of or reliance on any material displayed on a Linked Website.
Certain names, words, titles, phrases, logos, icons, graphics and designs displayed on the Website constitute trade names or registered or unregistered trade marks or service marks of Chest Heart & Stroke Scotland. The display of any trade names or registered or unregistered trade marks or service marks on the Website does not imply any licence has been granted to any third party in respect of the same. All rights not expressly granted are reserved by Chest Heart & Stroke Scotland.
Chest Heart & Stroke Scotland reserves the right to make changes to any part of the Website and due to its policy of updating and improving the website Chest Heart & Stroke Scotland may wish to change the Terms. Chest Heart & Stroke Scotland reserves the right to modify these Terms relating to the use of and access to the Website without prior notice. The amended Terms shall become effective immediately upon the posting of the amended Terms on the Website and your use of the Website on or after any such effective date shall constitute acceptance of such amended Terms.
You agree that Chest Heart & Stroke Scotland, in its sole discretion, may terminate your ability to use the Website, and remove and discard any Content, for any reason whatsoever, including, without limitation, for infringing these Terms. You agree that any termination of access to the Website may be immediate and without prior written notice.
The Terms shall be governed by and construed in accordance with the laws of Scotland and if you intend to take legal action in relation to the Terms and/or the Website you agree that the Scottish courts shall have jurisdiction.
If any provision of the Terms is found to be invalid the validity of that provision shall not affect the validity of the remaining provisions of the Terms which shall remain in full force and effect.
You may not assign, sub-licence or otherwise transfer any of your rights under the Terms.
If Chest Heart & Stroke Scotland or you fail to exercise any right or remedy available under the
Terms such failure does not constitute a waiver of that right or remedy.
The headings in the Terms are for convenience only and will have no legal meaning or effect.
Should you wish to contact us at any time, you can do so by e-mailing us at firstname.lastname@example.org or by sending us a letter to Chest Heart & Stroke Scotland
2nd Floor, Hobart House
80 Hanover Street
EH2 1EL or by telephoning us on 0131 225 6963.