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Chest Heart & Stroke Scotland Advice Line



0808 801 0899



adviceline@chss.org.uk

No problem is too big or too small. Whatever your question or concern, we’re here to help. From finding support after a diagnosis to managing your condition well and living life to the full, our Advice Line practitioners are here to support you every step of the way.

Get support

Feeling worried about your health, want to find out more about how to access support, or just need a friendly, listening ear? Our Advice Line practitioners are here to help people living with chest, heart, stroke and Long Covid conditions, as well as their families, carers and healthcare workers.

Freephone:
0808 801 0899
Text:
NURSE to 66777 (standard rates apply)
Opening Hours:
Monday – Friday: 9am – 4pm

Advice Line referral form

Visit our referral form if you’re looking to refer yourself or your patient to our Advice Line service or if you’re referring on behalf of a relative or friend.

Referral form

We’re here to help

The Advice Line service is free and confidential. Our specialist Advice Line practitioners provide a qualified, supportive listening ear and all our health advice is based on current Scottish and UK medical guidelines. Here are just a few of the ways we can help:

  • Answering questions about your health condition, whether you’re newly diagnosed or have been living with your condition for years.
  • Supporting you with your emotional and mental wellbeing.
  • Referring you to other Chest Heart & Stroke Scotland services – such as Peer Support Groups or Community Support Services – to get the tailored support you need.
  • Linking you with one of our volunteers to provide ongoing support.
  • Sending you health information booklets and factsheets by email or post.
  • Recommending other organisations or services where you can find further help.

“After my very first call, I felt so much better about myself”

Just ask Debbie

Debbie from Perthshire had a stroke just after her 40th birthday and called our Advice Line for support.

Despite having her wonderful, supportive family around her, Debbie couldn’t help but feel isolated. She desperately wanted to talk to someone who understood what she was going through.

“After my very first call, I felt so much better about myself. It really was a lifeline for me and I know they’ve helped so many others through dark times,” says Debbie.

“The Advice Line practitioners are absolutely worth their weight in gold – I don’t know what I would’ve done without their help and their friendship. I would’ve been lost without them.”

Read Debbie’s story

Christmask Day text to donate

Text WEATHER to 66777

Weather Alert Service

If you have a heart or chest condition which affects your breathing, sign up for our free Weather Alert Service. Our Advice Line practitioners monitor the air quality, wind speed, temperature and pollen count every day, and will send you a text message about bad weather or poor air quality in your local area.

To sign up, just text WEATHER to 66777 (standard rates apply).

Have you provided or witnessed CPR?

If you’ve performed CPR on someone or witnessed someone receiving CPR, you may find yourself struggling to process what has happened.

But you don’t have to go through this alone. We’re here to help you.

Our Advice Line team, made up of trained healthcare professionals, are here to listen and help you process what you’ve experienced and provide advice, support and a friendly, listening ear.

About Service

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