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If you have a heart condition and you are worried about coronavirus. Coronavirus and heart information and advice
If you've had a stroke and are worried about coronavirus. Coronavirus and stroke information and advice
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Everyone has the right to live life to the full. After a diagnosis of a chest or heart condition or a stroke, many people experience fear and isolation and struggle with the impact on their lives. Chest Heart & Stroke Scotland won’t stand for that. The care and support we deliver every day ensures everyone can live the life they want to.
We currently have around 50 shops / community hubs across Scotland. Our shops and hubs help us raise funds so we can provide our services to the people who need us. Every one of our stores relies on a team of volunteers to help run it and support our staff. By helping out in one of our stores, you can make a difference to people and their families in Scotland who are isolated, scared or anxious about their condition.
About Your Role
This is an opportunity to undertake a satisfying and rewarding role. As part of our team of volunteers, you will provide customer, volunteer and staff support, whilst working in a friendly atmosphere, providing an extremely useful and appreciated service to the Charity. Potential volunteers must have a competent level of the English language.
The role includes:
Buddying, mentoring, training and supporting members of staff and
Welcoming and assisting customers
Customer service and sales service
Stock control including rotating stock to go to another shop
Hanging, ticketing and pricing stock
Helping to keep store clean and tidy
Operating the till including authorising refunds and voids
Administrative tasks including cashing up, banking etc.
Liaising with operational support from head office
About Your Training and Development
To undertake your role you will be required to undertake a Basic Disclosure.
All volunteers are supported by their line manager, usually the manager of the shop. CHSS will provide all necessary training about shop procedures, which will be carried out under the guidance of the Shop Manager.