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Role Type: Community Support Services Volunteer

Community Support Services Volunteer - Lothian


About the role

Join our amazing team of Community Support Volunteers in Lothian, who support people who have had one of our conditions to develop autonomy and confidence in self-management, enabling them to fully engage with their community and activities of their choosing. The service follows a pathway from hospital to community and can be delivered in a one-to-one and/or group setting in person, virtually or via telephone.

We also have opportunities for volunteers to become Walk Leaders, to safely lead community health walks either in a 1:1 or group setting, while effectively supporting people living with and at high risk of our conditions.

The service can be delivered to provide person-centred support for those with a communication difficulty and/or to support an individual to achieve a specific goal.

To undertake your role, you will be required to undertake membership of the Protection of Vulnerable Groups (Adults) schemes in Scotland (PVG).

Organisation aims and objectives

We are Scotland’s health charity supporting people and their families across Scotland with Chest, Heart and Stroke conditions. We want to make sure people living with one of these conditions are living life to the full. We will advocate for better health for everyone and work to make sure there is help and support in every community. The care and support we deliver every day ensures everyone can live the life they want to.

Across Scotland, over 1 million people are living with the effects of Chest, Heart and Stroke conditions. We will support people by providing advice, information, and support through our No Life Half Lived strategy across Scotland. These services include our Advice Line, Stroke Nurse Service, Community Support Service, Health Information, Health Defence, Education and E-learning and our Peer Support Groups.


Experience required:

  • Caring and considerate
  • Patient
  • Non-judgemental
  • Desire to support people
  • Good communication skills
  • Reliable
  • Understanding of confidentiality

Travel details:

  • Lothian area
  • Range of settings, including hospitals and community settings.
  • Volunteers are entitled to claim all out of pocket expenses, as agreed in advance with their Volunteer Line Manager.

Minimum age: 18


Expenses paid: Yes
Expenses details: All expenses are paid in line with Volunteer Expenses Policy.
Training details: CHSS will provide a training package to support you in your role which may include:

  • Various self-led e-Learning modules
  • Supported Communication
  • Roles, Responsibilities and Boundaries
  • Emergency First Aid at Work
  • Assisting with Mobility

Support: Volunteer Line Manager

Community Support Services Volunteer

Community Support Services Volunteer - Lothian

Phone: 0131 225 6963



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