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Meet the Volunteering Team

Liz Head of Volunteering at CHSS

Liz has worked in the volunteering sector for over 15 years.

She says: “Volunteering brings people together to tackle some of the major challenges we face including health and wellbeing and loneliness and isolation. It’s fantastic to be a part of this powerful movement.”

“I am committed to making sure that everyone has a great experience volunteering with us and that our volunteers feel safe, supported and empowered to become ambassadors for Chest Heart & Stroke Scotland in their communities.”

Jess Volunteering Development Lead (Learning & Development)

Jess has just started at CHSS in October 2022 as the new Volunteering Development Lead (Learning & Development). Jess previously worked at Princess Trust where she redesigned volunteer learning content and delivery, managed volunteer activity, and oversaw program delivery.

Jess will lead on all aspects of our learning and development offer – both for our volunteers and our staff who line manager volunteers across CHSS.

Jess will be working on projects to ensure our volunteers and volunteer line managers have the skills, knowledge and development opportunities to thrive in their role – whether that’s through e-learning, in-person training or more informal avenues of support.

Kirsty Volunteering Development Lead (Systems & Standards)

Kirsty joined CHSS in 2021 as an administration assistant and has now moved into the volunteering team as the Volunteering Development Lead Systems & Standards, where she will lead on our volunteering processes, policies & procedures. Kirsty has worked closely with our volunteers through various projects, including our Volunteering Appreciation Events and as a volunteer line manager. She is looking forward to leading on the continuous improvement of our new Volunteer Management System and involving our volunteers in all aspects of the volunteer journey at CHSS.

Ruth Volunteering Development Lead (Engagement)

Ruth has been with CHSS since 2019 and the main part of her job is to retain, celebrate, engage and recognise all our wonderful volunteers across Scotland.

During her time at CHSS she was heavily involved with CHSS kindness programme, where she recruited and line managed volunteers who delivered our services by making calls, doing shopping, dog walking and picking up prescriptions.

After lockdown, as we started to open up again, she supported teams to recruit volunteers for our shops, services and fundraising.

Now Ruth has moved into the role Volunteering Development Lead (Engagement), which involves planning events, projects and makes sure we recognise all volunteers through our newsletters, social media, website, events and saying thank you.

Liz Services Volunteering Delivery Manager

Liz joined CHSS in June 2022, bringing with her 8 years’ experience in the voluntary sector supporting volunteers and unpaid carers.

Liz says “Since joining the organisation, I have been blown away by the tremendous importance placed on volunteer contributions throughout CHSS. I am looking forward to embedding volunteering further within services, ensuring volunteering is made accessible for all. I strongly believe volunteers are the heart of our organisation and look forward to supporting them across the services team.”

Laura Volunteering Development Lead (Recruitment)

Laura joined CHSS in 2013 as an assistant shop manager at the Davidson’s Mains Boutique. She spent nine years working directly with volunteers before moving to the volunteering team in 2022 as Volunteer Recruitment Officer, where she supported colleagues across CHSS to recruit volunteers.

In 2023, Laura moved to her current role, and now leads on the development of effective and sustainable volunteer recruitment processes and the management of volunteering opportunities on Assemble, while continuing to deliver priority support to colleagues.

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