Vacancies > Lothian > Donor Care Assistant

Donor Care Assistant

Salary: £16,627 - £18,433 per annum
Location: CHSS Head Office, Edinburgh EH12 5EZ
Hours: 32.5 hours per week
Duration: Permanent
Area: Lothian
Department: Fundraising
Vacancy Hours: 32.5
Vacancy Type: Permanent
Closing date: 23 September 2018
Interviews: Scheduled w/c 1 October 2018

Everyone has the right to live life to the full. After a diagnosis of a chest or heart condition or a stroke, many people experience fear and isolation and struggle with the impact on their lives. Chest Heart & Stroke Scotland won’t stand for that. The care and support we deliver every day ensures everyone can live the life they want to.

Do happy donors make you happy?  Would you like to join our award winning team?  We’re looking for a new Donor Care Assistant to continue offering first class stewardship to the many thousands of supporters who believe in NO LIFE HALF LIVED in Scotland.

You will be responsible for ensuring all administration is handled promptly and courteously, adhering to our high standards of Donor Care, working with other members of the Donor Care Team and Fundraising Department as required.

You should have some experience of working with a CRM database (if it is Raisers Edge, even better!), be able to prioritise your workload and stay focused in a busy open plan environment.

You will also have excellent written and verbal communication skills and feel comfortable talking to bereaved donors, both on the phone and face-to-face on a regular basis.

CHSS employees enjoy a variety of organisational benefits including: Company pension scheme, generous holiday allowance, company sick pay, health insurance, Childcare vouchers, employee welfare support and life assurance.

For an application pack, please see below where you can download an application form and job description, or contact the HR Department on or 0131 225 6963.

Please note CVs will not be accepted.