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Volunteer Focus
Each year over a fantastic 800 volunteers assist Chest, Heart & Stroke Scotland deliver our services and raise funds within the communities of Scotland. Volunteers provide enormous help to the organisation and there are many opportunities for volunteers in your area.
We have an award-winning coffee shop in Inverness and 18 charity shops throughout Scotland.
These shops rely on volunteers to sort, price and display stock, serve customers and collect donated goods. If you would like to join the team you will be made very welcome.
We have recently introduced some new exciting new volunteer roles in the shops including:
Display and Merchandising Volunteer
This is an opportunity to use your artistic, entrepreneurial and fashion flair to dress the display windows and merchandise interior displays to make them eye catching to customers. You do not have to be a professional window dresser as long as you have that flair.
The role includes:
- Selecting stock for shop windows
- Organising a theme for same
- Dressing window models and window displays
- Dressing interior displays
- Creating displays and thinking of promotional ideas
Display and Merchandising Volunteer
Do you have an interest in books or records? We are looking for volunteers to sort and merchandise the donated books, vinyl records, CDs, DVDs and videos and with your help to identify that valuable special record or rare first edition. A good knowledge of books, current authors, fiction and non-fiction and ability to discuss books with our customers would be an advantage.
The role includes:
- Categorising Books, Vinyl Records, CDs, DVDs and Videos
- Helping to identify potentially valuable items
- Assisting with stock replenishment and rotation
- Creating displays and thinking of promotional ideas
Administration Support Volunteer
Most people do not think that charity shops need to have administration support to help the running of the shop. This is an opportunity to undertake a satisfying and rewarding role as part of our team of volunteers, working in a friendly atmosphere while providing an extremely useful and appreciated service to the Charity.
The role includes:
- Preparing and counting the float for the till
- Dealing with potential volunteer enquiries
- Completing the required paperwork for volunteer support
- Cashing up the till
- Completing the necessary banking paperwork
- Completing the weekly and monthly shop and head office returns
- Undertaking stock counts as required
Volunteer Recruiter
This is an opportunity to support the organisation in the ongoing recruitment and retention of volunteers within our charity shops. To attract new volunteers and ensure that they are aware of the diverse roles for volunteers within the shop.
The role includes:
- To liaise with the shop manager and regional support manager around the recruitment and retention needs of the shop.
- To support the shop manager on interviewing prospective volunteers in line with CHSS procedures.
- To use local knowledge and contacts to promote volunteering opportunities for the shop. For example using publicity material in local areas such as Health Centres, Community Centres, and Dentists etc.
- To contact job centres, training agencies etc for potential volunteers or trainees
- To promote one volunteer recruitment day in the shop per annum with the support of the manager.
- To contribute to the shop 6 month recruitment plan.
- To assist with training and induction of new volunteers as required.
- To liaise with the Volunteer Development Manager and Retail Operations Manager about any volunteering issues.
All necessary training will be provided by the charity and all volunteers are supported by their shop manager and expenses reimbursed.
We even offer a volunteer discount!
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