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You are in: Home > Advice Line > What People Say About The Advice Line

What people say about the CHSS Advice Line

Here are some quotes from people who have phoned the Advice Line. We are always looking for your feedback so please get in touch and tell us what you think! Remember no question is too big / small for the Advice Line nurses!

• 'Your Advice Line gave me invaluable help which probably saved my life…you offer such a valuable service.' (Jan 2011)
• 'I wish I had known about your organisation before, while my mum and dad were alive. I am more aware of the work you do now, and I think it's fantastic. So from me a big thank you for all that you do, and long may it continue!' (Jan 2011)
• 'I have used the Advice Line several times to get information for my patients which is appropriate for them to read and understand. I have also found them very helpful with practical advice. The information is always accurate and appropriate, and the service quick.' (Jan 2011)
• 'The service was one of the most comprehensive helplines I have ever contacted. The nurse I spoke to was absolutely superb and extremely helpful.' (Feb 2011)
• 'Keep the good work up, you make a difficult time manageable.' (Feb 2011)
• '‎15 years of being what we need you to be.' (Mar 2011)
• 'Empathy not Sympathy, Practical advice from an ear that listens, a brain which proccesses and a mouth that gives out useable understandable advice. There are times when we need a friend who will listen and not criticise but will understand the pain and frustration.' (Mar 2011)
• 'I have used the Advice Line a couple of times and have always found the service extremely useful, friendly and more helpful because the Advice Line nurses spoke to me in plain english and not gobbledegook!!!' (Mar 2011)
• 'The Advice Line…first stop for good advice.' (Mar 2011)
• 'I am a 2nd year student nurse. I ordered some leaflets from you,and just wanted to say thank you so much.. I got them today!!' (Mar 2011)
• 'Thanks for looking into everything in so much detail. I'm always telling other staff how great the service the Advice Line staff provide, and this is yet another example!' (Oct 2011)
• 'It was such a relief to talk to someone who actually listened and helped!' (Oct 2011)
• 'You are wonderful, many thanks!' (November 2011)
• 'Thanks so much for all the really helpful and prompt advice.' (Nov 2011)