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Advice Line 0808 801 0899
(New number: Free from landlines and most mobiles)

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What is the Advice Line?

The Advice Line is here to answer your questions and offer a listening ear to anyone affected by chest, heart or stroke illness.

Our specialist Advice Line nurses provide confidential advice and support to people living with chest, heart and stroke conditions, their relatives and carers.

Here you'll find details on how you can contact the Advice Line plus information on who we are and how we are accredited.

You can also read the latest news or download the Advice Line Service Flyer (see Related Documents on the right) for more information.


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When can you contact the Advice Line Nurses?

The Advice Line is open: Monday – Friday, 9.30am – 4pm.

The Advice Line Nurses aim to answer at least 80% of calls within the opening hours and will respond to all answering machine messages within one working day.

We will respond to all out–of–hours messages left on the answering machine, email, text, Facebook or Twitter on the next working day.

Advice Line Nurse PosterHow to contact the Advice Line Nurses

  • Please call the Advice Line Nurses on: 0808 801 0899. This number is free from landlines and most mobiles (3, Everything Everywhere, O2, Orange, T-mobile, Virgin and Vodafone).

  • Email: adviceline@chss.org.uk (or click the email button above)
  • Text: chss followed by your message to 07766 40 41 42 (standard rates)
  • Facebook or Twitter: visit the Advice Line Facebook page or follow the Advice Line on Twitter
  • Call our Head Office on: 0131 225 6963
  • Write to us at: Advice Line, CHSS, 3rd Floor, Rosebery House, 9 Haymarket Terrace, Edinburgh EH12 5EZ

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Need some extra help?

  • The Advice Line can offer a Text Relay service for the Deaf and hearing–impaired.
  • We can arrange for information to be translated into a braille or large–print format.
  • We can speak to you through an interpreter, using Language Line (a confidential translation service).

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© Chest Heart & Stroke Scotland 2014 | Page last updated on Wednesday 7th May, 2014